MijnKPN

3.3
44.5K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

New customer? Check your order status, get help with installation, set up your WiFi and discover everything from KPN. Have you been with us longer? Adjust your subscription, share MBs, get extra service, discover our deals via the MijnKPN app and much more. Fast, easy and safe.

3 advantages of the MijnKPN app:
• Arrange everything regarding your subscription via the MijnKPN app. From installing equipment to using products.
• Find answers faster and solve problems yourself most quickly. Can't figure it out? With a call appointment via the app you will always be helped sooner.
• Voor Jou: football tickets, discounts on days out and other extras. Voor Jou, from us, collected in the app.

You can do this with the MijnKPN app:
• Track the status of your order
• Install all your devices with your personal installation help
• Share your MBs with your housemates, once or every month automatically
• Customize your subscription: from speed and extra bundles to channel packages
• View, pay and download your invoices
• See how much MBs you have used
• Resolve faults faster with our in-app troubleshooters
• Improve your WiFi with the WiFi Manager
• Ask questions to Dot, our digital assistant
• Discover attractive extras with KPN Voor Jou

This is how you use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID
3. Add your subscription(s) to your account
Updated on
Jun 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
43.1K reviews
Alina Rwei
February 4, 2022
The app is supposed to send me a text message with a verification code, but the text message was never received and I cannot add my phone or share data. I have tried multiple times and even went to the KPN store for assistance. Unfortunately, no matter what do, the app JUST DOES NOT WORK. My husband is experiencing the same problem. Please fix this!!!!! On a separate note, is going through the app the ONLY way to share data? Because the KPN employees told me to use the app , which is broken.
7 people found this review helpful
Did you find this helpful?
KPN
February 4, 2022
That's strange! The app should be working fine. You can connect a mobile number after creating a KPN ID. Perhaps you can first try our MijnKPN account via webbrowser. You can always call us via 0800-0402 so we can look into this further.
Pavel Kosenkov
May 21, 2025
And once again: devs, app crashes on the startup. On Android 15, moto g 15 Power. Some of the functionality (like data sharing) is available only through the app. Are you going to fix it? It's not only the recent update - that started happening a couple of updates back! Also - if you bother to write a reply, please write something meaningful and to the point.
2 people found this review helpful
Did you find this helpful?
KPN
May 21, 2025
Bedankt voor je signaal! Goed dat je dit doorgeeft. De ontwikkelaars zijn op de hoogte en werken aan een oplossing. Excuses voor het ongemak.
DARIUS Crăciun
April 28, 2025
the app keeps crashing, a second after opening app, i have an Asus ROG phone 9 pro with latest updates
4 people found this review helpful
Did you find this helpful?
KPN
April 29, 2025
Bedankt voor je feedback, deze mag je ook melden binnen onze Community: https://obi41.nl/2p8dwk7w . Heb je de app weleens verwijderd en opnieuw geïnstalleerd?

What’s new

We continue to work on a better MyKPN experience.
We have implemented various small UX improvements, among other things. This makes the app even more pleasant and user-friendly. Try it yourself now in the MyKPN app!

App support

About the developer
KPN B.V.
apps@kpn.com
Wilhelminakade 123 3072 AP Rotterdam Netherlands
+31 6 51100200

More by KPN